top of page

Privacy Policy

Website Privacy Policy
Effective Date: 3 January 2024



Welcome to the Website of Charity Bounce Ltd ("we," "us," or "our"). We are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, ("Website").


This Privacy Policy is in compliance with the Privacy Act 1988 ("Privacy Act") and other applicable privacy laws in Australia.


If you have any questions or concerns about our privacy practices or this Policy, please contact us at


  1. Collection of Personal Information


1.1 What is "personal information"?


  1. The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:

    1. whether the information or opinion is true or not; and

    2. whether the information or opinion is recorded in a material form or not.

  2. If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.


1.2 Types of Information Collected


We may collect personal information from you when you visit our Website or interact with our services. The types of personal information we may collect include:

  • Contact information (such as your name, email address, and phone number)

  • Demographic information (such as your age, gender, and location)

  • Donation information (such as the amount and frequency of donations)

  • Volunteer information (such as your availability and skills)

  • Communication preferences

  • Website usage information (such as IP address, browser type, and browsing activities)


1.3 Collection in Accordance with Privacy Act 1988


We collect personal information in accordance with the Privacy Act 1988, which includes obtaining your consent to collect, use, and disclose your personal information. By using our Website and providing us with your personal information, you indicate your consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.


1.4 Purpose of collection


The purpose for which we collect personal information is to provide you with the best service experience possible on the Website. We customarily disclose personal information only to our service providers who assist us in operating the Website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties. By using our Website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.


​2. Use of Personal Information


We may use the personal information we collect from you for the following purposes:

  • To process and manage donations and volunteer applications

  • To communicate with you about our services, events, and fundraising efforts

  • To send you newsletters, updates, and promotional materials

  • To personalize your experience on our Website

  • To improve our services and develop new offerings

  • To fulfil any legal obligations we have under the Privacy Act 1988


​3. Disclosure of Personal Information


We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may engage trusted third-party vendors and service providers to perform services on our behalf, including Website hosting, data analysis, and email delivery. These third parties are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.

  • Legal Obligations: We may disclose your personal information to comply with applicable laws, regulations, or legal processes, or to respond to valid requests by public authorities.

  • Business Transfers: In the event of a merger, acquisition, sale, or transfer of all or a portion of our assets, we may transfer your personal information to the successor organization as part of the transaction.


4. Data Security


We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include ensuring that our staff and third-party service providers handle personal information in compliance with the Privacy Act 1988.


5. Access and Correction of Personal Information


You have the right to access and correct the personal information we hold about you. If you would like to access or update your personal information, please contact us at We will respond to your request within a reasonable timeframe, in accordance with the requirements of the Privacy Act 1988.


6. Complaints


If you have any concerns or complaints about our privacy practices or believe that we have not complied with the Privacy Act 1988, please contact us at We will promptly investigate your complaint and strive to resolve any issues in a fair and timely manner.


7. Changes to this Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our privacy practices or applicable laws. Any changes will be posted on this page, and the effective date will be indicated at the top of the Policy. Please check this page periodically for updates.


8. Contact Us


If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at:

Charity Bounce

L21, 133 Castlereagh St, Sydney NSW 2000

PH: (+61) 02 9188 9676


By using our Website, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Policy, please do not use our Website.

We Need Your Support Today!

bottom of page